Refund Policy

At Rydan Technologies Private Limited, we are committed to delivering quality services and ensuring client satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

1. General Policy

Given the nature of our services (digital marketing, web development, automation, etc.), all sales are generally considered final once work has commenced. However, we understand that disputes may arise and we are committed to resolving them fairly.

2. Advance Payment

Advance payments collected before the commencement of work are non-refundable once project work has begun, as resources and time are allocated immediately upon project initiation.

3. Conditions for Refund

A full or partial refund may be considered in the following circumstances:

• The Company fails to commence work within the agreed timeline for reasons attributable solely to the Company
• The Company is unable to deliver the core agreed deliverables as specified in the written project agreement
• A mutual written agreement is reached between the client and the Company to terminate the project before commencement

4. Non-Refundable Situations

Refunds will NOT be issued in the following situations:

• Work has been partially or fully completed as per the project scope
• Client changes their mind after work has commenced
• Client delays or failure to provide required materials, content, or approvals
• Dissatisfaction based on subjective preferences that were not specified in the original brief
• Third-party platform changes, downtime, or policy updates beyond our control

5. Revision Policy

Before seeking a refund, clients are encouraged to utilise revision rounds as specified in their project agreement. We are committed to making reasonable revisions to meet agreed specifications.

6. How to Request a Refund

To request a refund, please contact us in writing at help@raydan.com with your project details, payment reference, and reason for the refund request. We will review and respond within 7 business days.

7. Refund Processing

Approved refunds will be processed within 10–15 business days via the original payment method or as mutually agreed.

8. Contact

• Rydan Technologies Private Limited
• VILL-CHAUSIMA, Rupauli, Samastipur, Bihar – 848132
• help@raydan.com | +91 8700540491